Terms and Conditions

By placing a quote request or booking a trip through Jeto Vacations, you agree to the following terms and conditions:

• By submitting our web form, you agree to receive promotional calls from Jeto Vacations on the number shared, and such calls and SMS would be coming from a third-party platform.
• Standard check-in time at the hotel varies on destination. An early check-in or a late check-out is solely based on the discretion of the hotel. Jeto vacations (JVPL) can place a request on your behalf but cannot guarantee that such requests would be honored. JVPL will not be liable if hotel denies such requests during traveler's stay at the hotel (even if hotel confirms before travel)
• The itinerary is fixed and cannot be modified. Transportation shall be provided as per the itinerary and will not be at disposal.For any paid activity which is non-operational due to any unforeseen reason, we will try to arrange an alternate activity of similar cost and duartion. If no such activity can be provided we will process refund (as per cost to JVPL) & same should reach the guest within 30 days of processing the refund.
• Also, for any activity which is complimentary and not charged to JVPL & guest, no refund will be processed
• JVPL cannot be liable for issues arising out of rules followed by local operators and unions for e.g. AC will not be functional anywhere in cool or hilly areas, room heaters are charged extra, certain sightseeing areas are only serviced by local taxi unions, houseboat does not run after evening etc.
• Entrance fee, parking and guide charges are not included in the packages unless explicitly mentioned
• If your flights involve a combination of different airlines, you may have to collect your luggage on arrival at the connecting hub and register it again while checking in for the onward journey to your destination.
• Airline seats and hotel rooms are subject to availability at the time of booking. Booking rates are subject to change without prior notice.
• JVPL cannot be held liable for mechanical failure of vehicle. However, JVPL will arrange alternate means of transport in case of major disruptions
• Pricing of the booking is based on the age of the passengers. Please make sure you mention the correct age of passengers at the time of booking. Age must be calculated based on day or travel and not on day of booking. Passengers furnishing incorrect age details may incur penalty at the time of travelling.
• In case of unavailability in the listed hotels, arrangement for an alternate accommodation will be made in a hotel of similar standard
• In case your package needs to be cancelled due to any natural calamity, act of God, political/social events, war, weather conditions etc. JVPL shall strive to give you the maximum possible refund subject to the agreement made with our trade partners/vendors. JVPL can neither guarnatee full refund nor communicate exact amount before finalizing discussions with our partners/vendor
• JVPL reserves the right to modify the itinerary at any point, due to reasons including but not limited to: Force Majeure events, strikes, fairs, festivals, weather conditions, traffic problems, overbooking of hotels / flights, cancellation / re- routing of flights, closure of /entry restrictions at a place of visit, etc. While we will do our best to make suitable alternate arrangements, we would not be held liable for any refunds/compensation claims arising out of this.
• We use your contact details for showcasing our products and services to you and sending promotional materials of our company. We do not share your data with any external party (except our tech integartion partners). We also use your identity documents for making remittances and making relevant bookings only
• Certain hotels may ask for a security deposit during check-in, which is refundable at check-out subject to the hotel's policy.
• The booking price does not include: Expenses of personal nature, such as airline seat selection fee, laundry, telephone calls, room service, alcoholic beverages, mini bar charges, tips, portage, camera fees etc.
• Any other items not mentioned under Inclusions are not included in the cost of the booking
• The package price doesn't include special dinner or mandatory charges at time levied by the hotels especially during New Year and Christmas or any special occasions. JVPL shall try to communicate the same while booking the package. However we may not have this information readily available all the time.
• Cost of deviation and cost of extension of the validity on your ticket is not included
• Any additional charges charged by end operators like airlines or hotels (e.g. check-in baggage charge, seat selection fee, extra items during meals etc.) will not be paid by JVPL unless explicitly mentioned in inclusions
• All holiday services including ferry / bus / train / sightseeing / event / theme parks / activities tickets are of base category seats (unless mentioned otherwise) and these are booked as per availability of seats. Hence, the timing cannot be confirmed at the time of booking the holiday package
• Moreover, the seats on any kind of transport are booked as per availability and basis the group size. Hence, we cannot assure the availability of adjoining seats.
• Hotel/Activity amenities and services provided by the operator and are based on the sole discretion. JVPL cannot be held liable if any operator (hotel/activity) denies such services or if the quality of such services are not upto client's expectations
• The activity/transport schedules is based on transport/activity operators and is administered by the government on most cases. We cannot be held liable if any disruptions happen due to sudden change of government rules (both local and central)
• Jeto Vacations reserves the right to cancel a booking without any refund if client/traveler does not follow the accepted payment terms or are late in paying the installments. JVPL will inform the client before taking any such step
• JVPL does not allow on ground payment option. All payments need to be completed before the start of trip
• Cancellation charged by Jeto Vacations are Rs. 2,999 per person
• Disputes, if any, shall be subject to the exclusive jurisdiction of the courts in New Delhi.